Terms of Use
Effective Date: January 1, 2022
When you downloaded and/or accessed products, services and websites from Freneticly LLC and/or its affiliates (collectively, “Freneticly,” “we,” “our,” or “us”), you acknowledged your agreement to the following service agreement:
1. CONFIRMATION AND ACCEPTANCE OF THE SERVICE AGREEMENT
All users (including registered and non-registered users) acknowledge and agree that Freneticly is the exclusive property of Freneticly and are subject to terms and conditions set forth in this agreement. By accessing or using our services, systems, websites, and apps (the “Services”), you signify that you have read, understood, and agree to terms and conditions as described in this Terms of Use and our Privacy Policy.
2. IMPROVEMENT AND MODIFICATION OF THE AGREEMENT
Freneticly, in its sole discretion, has the right to make modifications to this agreement at any time without notice, and will publish modified terms of the agreement on the company website and within the Freneticly products. The continuing use of Freneticly after any modifications will constitute the users agreement to the modified terms and conditions of use. With regard to rights and obligations between users and Freneticly, the modified terms of the agreement shall prevail.
3. DATA ACCESS AND REGISTRATION
3.1. Freneticly provides services to users through the internet and at the same time, users shall be solely responsible for:
3.2. Users are recommended to register for a Freneticly account and thusly agree to:
4. DESCRIPTION OF FRENETICLY ACCOUNT
The user shall become a legal registered user of Freneticly after successful registration in the Freneticly application and will obtain a Freneticly account containing username and password, of which the proprietary right is owned by Freneticly who reserves its right to reclaim the account in its absolute discretion at any time. The user owns the right to use and modify the account information in accordance with any requirement. If any liability incurred by the user in the account security, activities and behaviors with the user name shall be borne by the user. The user shall promptly notify Freneticly of any illegal usage of the account or any security bug, and Freneticly will make all reasonable efforts to guarantee safety of user information and have the right for further disposal.
The Freneticly account is for the registered user use only, who must agree that he/she will not provide, transfer or sell to any third party for use. In case of any breach thereof, Freneticly, in its sole discretion, can terminate the corresponding registered account, have right to take measures in any form to forbid the behavior of unauthorized transferring of the account and retain the right to further refer to the legal approach to investigate legal responsibilities of relevant persons.
5. TERMS OF USE
5.1. Users shall agree to be legally bound by relevant laws and provisions set out by Freneticly while using Freneticly:
5.2. Users agree to guarantee and maintain legitimate rights and interests of Freneticly, its affiliates and the other users, and to pay for litigation costs incurred by using services beyond the service scope including any damages or indemnity fees arising from breach of terms of services.
5.3. Freneticly and users shall be entitled to suspend one or multiple services at any time in accordance with practical situations and Freneticly do not need to provide specified explanation to any third party. If not satisfied with services provided by Freneticly, users can take the following actions:
5.4. All market data, news and other information provided by Freneticly are free of charge at present but it is not guaranteed that services provided would not be charged in whole or in part in the future. Users can choose to continue or cease to use services in accordance with their own requirements.
6. CONFIDENTIALITY
Freneticly respect individual privacy of the user and acknowledges to keep information concerning personal identity and privacy strictly confidential. You can read our Privacy Policy for more details.
7. INTELLECTUAL PROPERTY RIGHTS
The intellectual property rights (IPR) including, without limitation, the trademark right, patent right, copyright, trade secret and proprietary technology of supporting hardware and software and contents of Freneticly (including but not limited to papers, pictures, archives, information materials, system architectures and product designs), shall be exclusive proprietary right of Freneticly or other legal rights owners. Any person shall not use, modify, copy, broadcast and transmit in public, recompose, disseminate, distribute, publish, reverse engineer, decompile or disassemble without authorization. If the user is about to cite or reprint the above-mentioned software, procedures or product contents, he/she must obtain in advance written consent of Freneticly or other legal rights owners. If violated, users shall be liable for compensatory damages including but not limited to court costs and attorneys’ fees, etc.
8. DISCLAIMER
Freneticly data (including but not limited to market data from different exchanges, fundamental data such as financial reports, analysis data, corporate actions, news and etc.) provided on Freneticly mobile device applications, Freneticly websites and any other products and services provided by Freneticly and its affiliates. Freneticly data is not intended to provide financial, legal, tax or investment advice or recommendations. You are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. You should consult your legal or tax professional regarding your specific situation.
8.1. The Market Data and news information are provided by third party data service providers. Freneticly has not been involved in the preparation, adoption or editing of Third Party Content and does not explicitly or implicitly endorse or approve such content. The Third Party Content Providers do not implicitly or explicitly endorse or approve the Third Party Content, nor do they give investment advice, or advocate the purchase or sale of any security or investment. Freneticly and Third Party data service providers do not guarantee the accuracy and reliability thereof. Freneticly shall not bear any legal liability to the user for any loss or damage arising from information delay, error or omission of such Market Data.
8.2. While Freneticly makes every attempt to provide accurate and timely information to serve the needs of users, but does not guarantee the accuracy, completeness, timeliness or applicability of usage. Information provided thereby does not constitute any investment advice. The user shall be solely responsible for any risk or consequence arising from behaviors based on reading these contents and Freneticly shall not bear any legal liability.
8.3. For malfunction of the user’s own network and devices, or for any delay, suspension or interruption of the Market Data disseminated by securities Exchanges or Third Party service providers result in information or record loss, Freneticly shall not bear any legal liability.
8.4. For relevant service interruption or loss to the user, due to “force majeure”, Freneticly shall not bear any legal liability.
8.5. For normal service interruption caused by system maintenance and update, Freneticly will make all reasonable efforts to notify the user in advance and retain the right to suspend or terminate partial or whole network services without prior notice to the user; for any loss arising from service suspension or termination, Freneticly shall not bear any legal liability.
8.6. While using Freneticly, the user shall choose a safe network environment and keep the password secret to prevent identity theft. For any action under correct password shall be regarded to be performed by the user him/herself, who shall take the full responsibility for all contents of actions and consequences, and Freneticly shall not bear any legal liability.
8.7. Currently, we only provide market data to non-professional subscribers. By signing up and logging in Freneticly, you certify that you qualify as a "nonprofessional subscriber". Nonprofessional subscriber means any natural person who receives market data solely for his/her personal, nonbusiness use and who is not a "Securities Professional."
9. DISPUTE RESOLUTION
9.1. Any controversy or dispute arising within the service duration shall be referred to and finally resolved by legal ways in accordance with local laws and regulations.
9.2. For any dispute between the user and Freneticly, both parties shall settle the dispute through friendly negotiation or arbitration. Otherwise, either Party could initiate a lawsuit through local court in the registration place of Freneticly.
Privacy Policy
Effective Date: January 1, 2022
At Freneticly, we take privacy and security seriously. This Privacy Policy outlines how Freneticly LLC and its affiliates (collectively, “Freneticly,” “we,” “our,” or “us”) process the information we collect about you through our websites, mobile apps, and other online services (collectively, the “Services”) and when you otherwise interact with us, such as through our customer service channels.
1. INFORMATION WE COLLECT AND HOW WE COLLECT IT.
Information You Provide
We collect information you provide when you use our Services or otherwise engage or communicate with us as described below.
- Identity Data, such as your name, date of birth, marital status, social security number, biometric identifiers, and other data on government-issued identification documents;
- Contact Data, such as your email address, mailing address, and telephone number;
- Financial Data, such as your bank account and payment card details, and information about your income, account balances, financial transaction history, credit history, tax information, and credit scores;
- Profile Data, such as your username and password, your knowledge assessment results, your interests, preferences, feedback, and survey responses;
- Stored Content, such as photos from your mobile phone gallery or contacts stored in your mobile device or email accounts. We only collect this information with your permission; and
- Additional Data You Provide,such as via focus groups, survey responses, contests/sweepstakes, customer support, or other means.
Information We Collect Automatically
As is true of many digital platforms, we also collect certain information about you automatically when you use our Services, as described below.
- Usage Information. We collect information about your activity on our Services, which includes device identifiers (like IP address or mobile device identifiers), pages or features you use, time and date of access, and other similar usage information.
- Contact Data, such as your email address, mailing address, and telephone number;
- Transactional Information. When you receive, submit, or complete a transaction via the Services, we collect information about the transaction, such as transaction amount, type and nature of the transaction, and time and date of the transaction.
- Location Data. We may collect the GPS location of your mobile device in accordance with your device permissions. You can stop the collection of this precise location information at any time (see the Your Control section below for details). Google uses technologies to approximate your location, including IP address (see Google’s Privacy Policy located at https://policies.google.com/privacy to learn more about how they process this information). We also approximate your location by your IP address.
- Information Collected Through Tracking Technologies. We and our service providers also use technologies, including cookies and web beacons, to automatically collect certain types of usage and device information when you use our Services or interact with our emails. The information collected through these technologies includes your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique device or account ID, usage information and other similar information. For information about how to disable cookies, please see the Your Controls section below.
Information We Collect from Other Sources
We also obtain information about you from other sources as described below.
- Vendors and Business Partners. We collect information about you from companies that we do business with, such as name, contact data, inferences about your preferences and attributes, as well as inferred fraud risk, from identity verification and fraud prevention partners.
- Financial Account Linking. Freneticly offers account linking and aggregation services including Alpaca Markets or Stripe. By utilizing these services, you acknowledge and agree that the terms of the privacy policies of these third parties. Further, you expressly grant these third parties the right, power, and authority to access and transmit your information as reasonably necessary for them to provide their services.
- Transactional Information. When you receive, submit, or complete a transaction via the Services, we collect information about the transaction, such as transaction amount, type and nature of the transaction, and time and date of the transaction.
- Connected Services. If you link, connect, or log in to your Freneticly Account with a third-party service (e.g., Google, Apple), the third-party service may send us information such as your profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
- Publicly Available Data includes contact information, your interactions with our social media platforms, and other information from publicly available sources, such as public websites.
- Advertising Data. We collect information in connection with our ad campaigns that surfaced on other platforms, such as the ads you clicked on and other interactions with our ads.
- Data from other users. If you are in another user’s contact list and they choose to share that list with us, then we will collect the contact information and your association with that user.
2. HOW WE USE YOUR INFORMATION.
We use the information we collect for purposes described below or as otherwise described to you at the point of collection:
- Maintain and provide the Services, including to process account applications, authenticate your identity, repair our Services, and handle billing and account management;
- Send you transactional or relationship information, including confirmations, invoices, technical notices, customer support responses, software updates, security alerts, support and administrative messages, and information about your transactions;
- Communicate with you about offers and other things we think you will be interested in, such as newsletters, product announcements, surveys, contests or sweepstakes, events or announcements;
- Personalize our Services, such as by suggesting content or customizing content or ads we show you;
- Monitor and improve our Services, including analyzing usage, research and development;
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
- Help protect the safety and security of our Services, business, and users, such as to investigate and help prevent fraud or other unlawful activity;
- Protect or exercise our legal rights or defend against legal claims, including to enforce and carry out contracts and agreements; and
- Comply with applicable laws and legal obligations, such as compliance obligations associated with being a regulated broker-dealer.
3. DISCLOSURES OF INFORMATION.
We are committed to maintaining your trust, and we want you to understand when and with whom we share information about you. We share information about you in the instances described below.
- Authorized third-party vendors and service providers. We share information about you with third-party vendors and service providers who perform services for us, such as identification verification, fraud prevention, advertising, mailing services, tax and accounting services, contest fulfillment, web hosting, and analytics services. We use an identification verification service provider to determine whether a selfie you take matches the photo in your government-issued identification. With your consent, we may record your voice and send this data to our third-party partner to authenticate you and to help prevent fraud. The information collected from your photo and your voice by our third-party vendors may include biometric data.
- Companies in which you hold securities. Freneticly may provide your name, address, email address, and securities positions to requesting companies in which you hold securities.
- Freneticly affiliates. Where appropriate, we share information about you with other companies owned or controlled by Freneticly LLC. These companies will process any information shared in the same manner as described under this Privacy Policy.
- Substantial corporate transactions. We may share information about you in connection with a substantial corporate transaction, a merger, consolidation, reorganization, financing, change in control or acquisition of all or a portion of our business by a third party, or in the unlikely event of a bankruptcy or similar proceeding.
- Legal purposes. We disclose information about you if we believe that disclosure is in accordance with, or required by, any applicable law or legal process or to protect and defend the rights, interests, safety, and security of Freneticly, our users, or the public.
- With your consent. We share information about you for any other purposes disclosed to you with your consent.
We share information with others in an aggregated or otherwise de-identified form that does not reasonably identify you.
4. THIRD-PARTY TRACKING AND ONLINE ADVERTISING.
We use third-party advertising and analytics services to better understand your online activity and serve you targeted advertisements. For example, we use Google Analytics and you can review the “How Google uses information from sites or apps that use our services” linked here: http://www.google.com/policies/privacy/partners/ for information about how Google processes the information it collects. These companies collect information about your use of our Services and other websites and online services over time through cookies, device identifiers, or other tracking technologies. The information collected includes your IP address, web browser, mobile network information, pages viewed, time spent, links clicked, and conversion information. We and our third-party partners use this information to, among other things, analyze and track data, determine the popularity of content, and deliver advertisements targeted to your interests on our Services and other platforms, as well as to provide advertising-related services to us such as reporting, attribution, analytics, and market research.
For more information about interest-based ads, including to learn about options for opting out of having your web browsing information used for targeted advertising purposes, please visit www.aboutads.info/choices. You should also review your mobile device settings and controls for features that allow you to opt out or opt in to having certain information collected for behavioral advertising purposes. Please note, as a self-directed broker-dealer, we do not advertise on behalf of specific securities or investment options on our Services.
5. DO NOT TRACK.
Some web browsers transmit “do-not-track” signals to websites. We currently don’t take action in response to these signals.
6. YOUR CONTROLS.
Account profile. You may update certain account profile information by logging into your account.
Access to your device data. You may disconnect our mobile app’s access to certain stored device information through your device’s settings. For instance, you can withdraw permission for the app to access your contact list or photo gallery.
How to control your communications preferences. You can stop receiving promotional emails from us by clicking the “unsubscribe” link in those emails. We may still send you service-related or other non-promotional communications, such as account notifications, receipts, security notices and other transactional or relationship messages.
Disabling certain data sharing. You can stop receiving promotional emails from us by clicking the “unsubscribe” link in those emails. We may still send you service-related or other non-promotional communications, such as account notifications, receipts, security notices and other transactional or relationship messages.
Cookie controls. Many web browsers are set to accept cookies and similar tracking technologies by default. If you prefer, you can set your browser to delete or reject these technologies. If you choose to delete or reject these technologies, this could affect certain features of our Services. Furthermore, if you use a different device, change browsers, or delete the opt-out cookies that contain your preferences, you may need to perform the opt-out task again.
7. NOTICE TO CALIFORNIA RESIDENTS.
This section provides additional details about the personal information we collect about California residents and the rights afforded to them under the California Consumer Privacy Act (“CCPA”). Please note that the CCPA does not apply to what is referred to as nonpublic personal information collected by financial institutions (like Freneticly), as that information is subject instead to other financial privacy laws. As a result, the CCPA does not apply to most of the information that Freneticly collects.
Subject to certain limitations and exceptions, the CCPA provides California residents the right to request more details about the categories and specific elements of personal information we collect, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights. We do not sell information about you to third parties. In order to help Freneticly deliver advertising and marketing on other platforms, we do allow third parties to collect information through our Services. Please see the “Third-Party Tracking and Online Advertising” section above for more details, including choices available to you.
In the last 12 months, we collected the following categories of personal information subject to the CCPA: identifiers (such as email address and IP address), approximate geolocation information, Internet or other electronic network activity information (such as browsing history and related usage data), and inferences from your interactions with our platform. For more details about the information we collect and the categories of sources of this information, please see the “Information We Collect and How We Collect It” section above. We share this information with the categories of third parties described in the “Disclosures of Information” section above.
California residents may make a consumer rights request for access to certain personal information subject to the CCPA, not otherwise exempted as nonpublic personal information collected by financial institutions, by sending an email to info@freneticly.com. We may verify the request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.
8. CHILDREN.
We do not knowingly collect or solicit any information from anyone under the age of 13 on these Services. In the event we learn that we have inadvertently collected personal information from a child under age 13, we will take reasonable steps to delete that information. If you believe that we might have any information from a child under 13, please contact us at info@freneticly.com.
9. TRANSFER OF INFORMATION.
Our Services are currently designed for use only in the United States. If you are using our Services from another jurisdiction, your information may be processed in the United States or other countries that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
10. CHANGES TO THIS POLICY.
Our Services are currently designed for use only in the United States. If you are using our Services from another jurisdiction, your information may be processed in the United States or other countries that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
11. HOW TO CONTACT US.
If you have any questions about this Privacy Policy, please contact us at info@freneticly.com.
Financial Disclaimer
All opinions expressed by a Creator on Freneticly’s platform are solely their opinions and do not reflect the opinions of Freneticly LLC or affiliates. You should not treat any opinion expressed by a Creator as a specific inducement to make a particular investment or follow a particular strategy, but only as an expression of their opinion. Freneticly LLC nor its affiliates warrant its completeness or accuracy, and it should not be relied upon as such. Freneticly LLC and/or its affiliates are not under any obligation to update or correct any information provided on this platform.
Past performance is not indicative of future results. Neither Freneticly LLC nor its affiliates guarantee any specific outcome or profit. You should be aware of the real risk of loss in following any strategy or investment discussed on this platform. Strategies or investments discussed may fluctuate in price or value. You may get back less than you invested. Investments or strategies mentioned on this platform may not be suitable for you. Creators and this platform do not take into account your particular investment objectives, financial situation or needs and are not intended as recommendations appropriate for you. You must make an independent decision regarding investments or strategies mentioned on this platform. Before acting on information on this platform, you should consider whether it is suitable for your particular circumstances and strongly consider seeking advice from your own financial or investment adviser.